FAQS About Covered California Applications

How can I check the status of my Covered California application?

If you enrolled online, without the help of a Covered California Certified Insurance Agent, you can log in to your account at and navigate to the “Summary” section.  From there you can your application summary page.  On this page you can see your eligibility and the plans you are enrolled in by family member.  If you don’t see a health insurance plan listed in this section with an enrollment date, you are not enrolled in coverage and still need to select a plan.  You can call us for assistance completing this step at 800-788-2197.


How can I check the status if I submitted a paper application to Covered CA?

You should have received a notice in the mail from Covered California confirming your application was processed.  If you have not received a letter from Covered California, there is a good chance that your paper application  may have gotten lost.  You can call us at 800-788-2197 and we can assist you check on the status of your Covered CA application or re-enroll you.

When will I receive my first bill?

If you’ve applied online by January 1, 2014 you should have received a bill by now from the Covered CA health plan.   If not, we can assist, call us at 800-788-2197.

When will I receive my membership card?

The Covered California health plan should mail you an enrollment package with your membership card within 10 days of receiving your first month’s premium payment.  If you have not received your ID card within 10 days, contact the insurance company: Covered CA Health Plan Contact Information or call us at 800-788-2197 and we will try to assist.



AUTHOR - Ali Nagy